{"id":1014,"date":"2023-06-06T09:21:52","date_gmt":"2023-06-06T09:21:52","guid":{"rendered":"https:\/\/danmarkiptv.tv\/?page_id=1014"},"modified":"2026-02-26T13:02:41","modified_gmt":"2026-02-26T13:02:41","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/danmarkiptv.tv\/en\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1014\" class=\"elementor elementor-1014\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29c895ac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29c895ac\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6c57b560\" data-id=\"6c57b560\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1c8e5223 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c8e5223\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-3e41451b\" data-id=\"3e41451b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4cddf73d elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4cddf73d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounceIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returneringspolitik<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-80d2e9c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"80d2e9c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32fd5e6\" data-id=\"32fd5e6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b57082 elementor-widget elementor-widget-text-editor\" data-id=\"5b57082\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>\u2705 <strong>EU-lovgivning om digitale produkter og returneringer<\/strong><\/h3>\n<p>I henhold til <strong>EU-direktivet om forbrugerrettigheder (2011\/83\/EU)<\/strong> behandles digitale indholdstyper (s\u00e5som software, musik, video, spil osv.) anderledes end fysiske varer.<\/p>\n\n<p>\ud83d\udccc <strong>Hovedregel:<\/strong><\/p>\n<p>N\u00e5r en forbruger <strong>downloader eller begynder at afspille digitalt indhold<\/strong>, <strong>taber han\/hun retten til at fortryde k\u00f8bet<\/strong> (dvs. annullere og f\u00e5 refusion), <strong>hvis:<\/strong><\/p>\n<ul>\n  <li>Leveringen af tjenesten er p\u00e5begyndt (dvs. download\/afspilning), og<\/li>\n  <li>Forbrugeren blev <strong>informeret<\/strong> om, at retten til at fortryde k\u00f8bet bortfalder ved p\u00e5begyndelse af tjenesten, og <strong>gav udtrykkeligt samtykke<\/strong>.<\/li>\n<\/ul>\n<p>Dette betyder:<\/p>\n<p>\u274c <strong>Ingen refusion<\/strong>, hvis forbrugeren har p\u00e5begyndt brugen af det digitale indhold og blev tydeligt informeret om, at retten til fortrydelse bortfalder.<\/p>\n\n<h3><strong>Returneringspolitik \u2013 M\u00e5nedligt abonnement<\/strong><\/h3>\n<p>Vi tilbyder ikke refusion for m\u00e5nedlige abonnementer efter aktivering eller p\u00e5begyndt brug af tjenesten. Hvis du mener, at der er sket en fejlagtig betaling, eller der opst\u00e5r et teknisk problem, kontakt venligst vores supportteam via <strong>WhatsApp<\/strong> eller <strong>e-mail<\/strong>.<\/p>\n\n<h3><strong>Returneringspolitik \u2013 Flerm\u00e5nedlige abonnementer<\/strong><\/h3>\n<p>Ved k\u00f8b af abonnementer l\u00e6ngere end \u00e9n m\u00e5ned (f.eks. 3-m\u00e5neders, 6-m\u00e5neders eller \u00e5rsabonnementer) kan du anmode om refusion inden for 14 dage fra k\u00f8bsdatoen \u2014 forudsat at tjenesten ikke er blevet brugt i betydelig grad. Ved godkendt refusion vil bel\u00f8bet blive reduceret med gebyret for den igangv\u00e6rende m\u00e5ned.<\/p>\n\n<p>Bem\u00e6rk: Efter en refusion vil dit abonnement blive helt deaktiveret \u2013 inklusiv den igangv\u00e6rende m\u00e5ned og adgang til support. Adgang til tjenesten og teknisk support vil blive \u00f8jeblikkeligt deaktiveret, n\u00e5r refusionen er behandlet.<\/p>\n\n<p>For at anmode om refusion, kontakt os via <strong>WhatsApp<\/strong> eller <strong>e-mail<\/strong> inden for 14 dage efter k\u00f8bet.<\/p>\n\n<h2>Har du brug for hj\u00e6lp?<\/h2>\n<p>Kontakt os p\u00e5 <a href=\"mailto:co*****@*********tv.tv\" data-original-string=\"SYwp9b5LyvDCl1pT6zBLtA==063T1t8sIGJm\/z2bpjzM\/z02SLORpXozYAYybnbiggnWjU=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span \n                data-original-string='h68pIlIgvAeFKZCG3NQ76g==063SfzBZm18qLH\/gwmw+ncOPmZ\/eH62f\/lWFP89STCzoKg='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>co<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">*********<\/span>tv.tv<\/span><\/a>, hvis du har sp\u00f8rgsm\u00e5l vedr\u00f8rende returneringer eller udvekslinger.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returneringspolitik \u2705 EU-lovgivning om digitale produkter og returneringer I henhold til EU-direktivet om forbrugerrettigheder (2011\/83\/EU) behandles digitale indholdstyper (s\u00e5som software, musik, video, spil osv.) anderledes end fysiske varer. \ud83d\udccc Hovedregel: N\u00e5r en forbruger downloader eller begynder at afspille digitalt indhold, taber han\/hun retten til at fortryde k\u00f8bet (dvs. annullere og f\u00e5 refusion), hvis: Leveringen af [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-1014","page","type-page","status-publish","hentry"],"rttpg_featured_image_url":null,"rttpg_author":{"display_name":"","author_link":"https:\/\/danmarkiptv.tv\/en\/author\/"},"rttpg_comment":0,"rttpg_category":null,"rttpg_excerpt":"Returneringspolitik \u2705 EU-lovgivning om digitale produkter og returneringer I henhold til EU-direktivet om forbrugerrettigheder (2011\/83\/EU) behandles digitale indholdstyper (s\u00e5som software, musik, video, spil osv.) anderledes end fysiske varer. \ud83d\udccc Hovedregel: N\u00e5r en forbruger downloader eller begynder at afspille digitalt indhold, taber han\/hun retten til at fortryde k\u00f8bet (dvs. annullere og f\u00e5 refusion), hvis: Leveringen af&hellip;","_links":{"self":[{"href":"https:\/\/danmarkiptv.tv\/en\/wp-json\/wp\/v2\/pages\/1014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/danmarkiptv.tv\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/danmarkiptv.tv\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/danmarkiptv.tv\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/danmarkiptv.tv\/en\/wp-json\/wp\/v2\/comments?post=1014"}],"version-history":[{"count":9,"href":"https:\/\/danmarkiptv.tv\/en\/wp-json\/wp\/v2\/pages\/1014\/revisions"}],"predecessor-version":[{"id":4006,"href":"https:\/\/danmarkiptv.tv\/en\/wp-json\/wp\/v2\/pages\/1014\/revisions\/4006"}],"wp:attachment":[{"href":"https:\/\/danmarkiptv.tv\/en\/wp-json\/wp\/v2\/media?parent=1014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}